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Community Support

If you encounter any technical issues that you can’t solve with the docs or the troubleshooting section, please check the issues in the community repository.

If there is no closed issue that solves your problem, please create a new one so that we can follow up and make the solution available to everyone until we can provide a fix.

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Email support

Herd Pro or Herd for Teams users can get priority email support at support@beyondco.de. We usually respond within a few hours during weekdays.

Also do not hesitate to email us if you have a license or billing related question.

If you discover any security related issues, please email support@beyondco.de instead of using the issue tracker.